SHUKR is happy to announce some big improvements to our UK operations in distribution and shipping.

1. Distribution

Since we have recently outgrown our old distribution center, we changed to a bigger center and moved all of our stock from Purley to Manchester. Our old distribution center lacked a barcoding system, causing some orders to be fulfilled inaccurately. With the new warehouse, there are some integration issues that we are sorting out and look forward to completing soon. The improved efficiency and capacity of the new distribution center will have orders fulfilled quickly and accurately, inshallah.

2. Shipping

We have changed our preferred shipper from Royal Mail to DPD in order to avoid, whenever possible, any interruptions in shipping. We were caught off guard by Royal Mail’s industrial action, so a number of orders are still undelivered. However, we acted quickly to move away from them in order to assure that your garments are delivered in as timely and reliable a manner as possible. For more information on Royal Mail’s issue, please click here and here.

This entry was posted on Monday, October 5th, 2009 at 5:22 am and is filed under Customer Experience, Our Company.