SHUKR is happy to announce two new improvements on our US website which are aimed at making your shopping experience easier and more enjoyable. The first is “Tell a Friend.” Found at the bottom right-hand corner of any product page, when clicked, it gives you the ability to send a link and image of that style you love to anyone via email.

The second innovation, highly requested by customers, is the availability of extra product information, brought to you in the “More Info” tab. When you go to any product page on the New Arrivals section of the US website, you will find two different tabs where the item description used to be. One is the “Overview” of the product, which is the same as before. The other tab, called “More Info,” gives you precise details about the fabric type of that garment, and its exact measurements in all available sizes.

We’re really excited about offering this extra information which is sure to make online shopping much easier. Now, rather than guessing what the weight or thickness of the fabric is, we give you a precise system for knowing this without having to wait to receive your garment in the post. In addition, we take the mystery out of sizing issues by giving you the exact measurements of the garment itself.  

SHUKR, like most clothing companies, previously just had a sizing chart which was based on the measurements of the customer’s body. This chart is still essential, but the new garment measurements now allow you to compare SHUKR’s garments with any clothing item you already possess to make sure that you are getting the exact fit that you are after.

We are working to include both of these options on our UK website in the future. We look forward to hearing more of your thoughts on any other improvements we can make.

This entry was posted on Monday, February 16th, 2009 at 1:17 am and is filed under Bits & Pieces, Customer Experience.